Faq

The Cascades is a purpose-built rental community in South Vancouver offering studio, one-, two-, and three-bedroom homes designed for long-term living, with thoughtfully curated amenities, smart-home technology, and professional on-site management.

The Cascades is anticipated to welcome its first residents in Fall 2026. Availability and move-in dates may vary by home type.

The Cascades is located adjacent to Marine Drive Canada Line Station in South Vancouver, placing Downtown Vancouver, Richmond, YVR, and daily essentials within easy reach.

Yes. The Cascades is owned and managed by Chard, with an on-site team dedicated to providing resident support and exceptional service.

The Cascades offers a selection of studio, one-bedroom, one-bedroom plus den, two-bedroom, and three-bedroom homes.

Residents will have access to an extensive collection of indoor and outdoor amenities designed to support wellness, connection, productivity, recreation, and everyday convenience.

Yes. The Cascades is a pet-friendly community. Certain restrictions and pet policies may apply.

No. The Cascades is a smoke-free community. Smoking and vaping restrictions apply throughout the property.

Residents must receive written approval before making alterations to their home, including painting, installations, or modifications.

Yes. Residents are required to maintain valid tenant insurance for the duration of their tenancy.

Roommate arrangements may be permitted provided all occupants meet tenancy requirements and are included on the tenancy agreement.

Yes. Resident parking is available, subject to availability and applicable fees.

Yes. Secure bicycle storage is available for residents.

You can begin by browsing available homes online and submitting an application through our secure leasing portal.

No. The Cascades does not charge an application fee.

Applicants may be asked to provide government-issued identification, proof of income, employment information, references, and other information as required as part of the screening process.

Application timelines may vary depending on demand and the completeness of submitted documentation. Our leasing team will keep you informed throughout the process.

Available homes may be secured once all required application steps have been completed and approved. Availability is not guaranteed until a tenancy agreement has been executed.

A credit and reference check may be required as part of the application review process.

Maintenance requests can be submitted through the Chard Navigator App or by contacting the resident services team.

For urgent issues such as flooding, loss of heat during winter conditions, or building safety concerns, residents should contact the emergency maintenance line immediately.

Response times vary based on the nature and urgency of the request. Emergency issues are prioritized and addressed as quickly as possible.

The Cascades is managed by Chard and has a dedicated on-site management team responsible for resident services, building operations, and maintenance coordination.

Amenity spaces can be reserved through the Chard Navigator App, subject to availability and community guidelines.

Residents can reach the team through the Chard Navigator App, by email, by phone, or by visiting the leasing and management office during operating hours.

The Chard Navigator App is the resident platform used to access building services, submit maintenance requests, receive community updates, unlock select access points, and book amenities.